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Computer-Sam.com can help you manage, grow and secure every aspect of your network environment. Our technicians will work with you to address everything from adding workstations or software, to creating VPN access, to eradicating and preventing viruses and spyware.

When you employ our network expertise, you'll be able to comfortably refocus your attention to the business activities that generate revenue for your company. Your network will begin to function as an asset, instead of a liability. Instead of paying $45,000/year or more each, to employ various IT professionals, let Computer-Sam.com be your entire IT staff on an "as needed" basis to address any aspect of your network that needs attention.

These plans are ideal for companies that do not have their own IT Staff, or who need to augment existing competencies. We have plans to fit businesses of all sizes.

Premium IT Service Plan: Our Premium IT Services Plan provides 48 pre-purchased hours of expert IT Maintenance and Support over a six-month period. This plan offers a 2-hr maximum response time, and allows the customer to take advantage of the following services using their block of time: Preventative Maintenance services A Network Topology Analysis and Map A Log of Key Network Passwords A Log IP of Addresses or Schedule of DHCP Addresses (DHCP when utilized) Information Security Analysis Knowledge Transfer In the event that you require more than 48 hours within a six-month period, additional hours may be purchased at the discounted plan rate as required.

Enhanced IT Services Plan: Our Enhanced IT Services Plan provides 36 pre-purchased hours of expert IT Maintenance and Support over a six-month period. This plan offers a 3-hr maximum response time, and allows the customer to take advantage of the following services using their block of time: Preventative Maintenance services A Network Topology Analysis and Map A Log of Key Network Passwords A Log IP of Addresses or Schedule of DHCP Addresses (DHCP when utilized) Information Security Analysis Knowledge Transfer In the event that you require more than 36 hours within a six-month period, additional hours may be purchased at the discounted plan rate as required.

Basic IT Services Plan: Our Basic IT Services Plan provides 24 pre-purchased hours of expert IT Maintenance and Support over a six-month period. This plan offers a 4-hr maximum response time, and allows the customer to take advantage of the following services using their block of time: Preventative Maintenance services A Network Topology Analysis and Map A Log of Key Network Passwords A Log of IP Addresses or Schedule of DHCP Addresses (DHCP when utilized) Knowledge Transfer In the event that you require more than 24 hours within a six-month period, additional hours may be purchased at the discounted plan rate as required.

Pay As You Go Plan: This plan is ideal for businesses with light use of networking.  We will provide the same quality, expert IT Maintenance and Support with a 8-hr maximum response time that will allow you to take advantage of all the services in the above plans and pay on an hourly basis charged at our nominal hourly rates.

 

 


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